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If you need someone to talk to without worrying about language barriers, start with your fellow JETs. Many of them have experienced or are experiencing the same problems as you. Your workmates at school or in your office can often help with small things. It’s your supervisor’s job to look out for you, so don’t be afraid to ask.

JET Online Counseling Service for JET Programme Participants
For the well-being of JET participants, CLAIR has introduced a counseling service through an external organisation. JET participants are encouraged to used this service for advice on dealing with stress in the workplace or daily life. This service is FREE OF CHARGE for JET participants and your personal information is kept confidential at all times. Counseling services are available through web mail counseling and/or Skype counseling.

For more information, please refer to the leaftlet titled “2015-2016 JET Online Counseling Service” (or 「2015‐2016 JET オンラインカウンセリングサービス」 in Japanese) provided by you by your Contracting Organisation.

AJET Peer Support Group
After working hours (8pm-7am), you can call the AJET Peer Support Group for a chat or advice. PSG is a listening and referral service for all JET participants. The volunteers are all trained by professionals and all are current JET participants. This is a completely anonymous and confidential service. You don’t have to give your name, or even the area of Japan you are from. It’s available every night when PAs and other phone lines are often unavailable. They‘re also open every day of the year, including Christmas and summer vacation time. Whether you’ve had a bad day at work, need to see a doctor at 3:00 am or just want to speak English with someone, the volunteers at PSG are available to listen.

PSG can be contacted at 050-5534-5566 or voice call (not IM) via Skype at AJETPSG (Service available from 8pm-7am).

Non-JET Counseling Options

Tokyo English Life Line (TELL) provides free, anonymous and confidential telephone counseling from 9am to 11pm, 365 days a year. Trained volunteers can offer counseling and support, as well as information on a broad range of English-speaking services in Japan. TELL number is 03-5774-0992.

Rainbow Plaza (IMS Bldg 8F, Tenjin) offers free legal and personal counseling in several languages. Call for language availability and to make an appointment. Tel 092-733-2220.

Dr. Kohei Horikawa (Kurume) is a psychiatrist and psychoanalyst (IPA member). Horikawa Hospital, 510 Nishi-machi. Tel 0942-38-1200.

There are plenty of people out there who can help you, and please don’t hesitate to ask for help.